Cancellation policy
Subscription Cancellation Policy
Last updated: August 17, 2026
Some of our products can be purchased as a subscription, so your supplement arrives automatically instead of you having to remember to reorder. This policy explains exactly how that works and how to cancel.
You can cancel at any time. There is no minimum commitment, no cancellation fee, and no phone call required.
How subscriptions work
- You choose a delivery frequency at checkout, for example every 30 days.
- We charge your saved payment method automatically on that schedule, at the price shown at the time of each renewal, plus applicable tax and shipping.
- Billing continues until you cancel.
- We email you before each renewal so a charge is never a surprise.
- If we ever change subscription pricing, we notify you in advance and you may cancel before the new price takes effect.
How to cancel
Two ways, both easy:
- From your account. Log in, open your subscriptions, and select cancel. It takes about two clicks.
- Email us. Send a note to Orders@MySupplementBoost.com from the address on your order and we'll cancel it for you.
Timing matters
Cancel at least 24 hours before your next scheduled charge to avoid being billed for that shipment. Once an order has been processed and sent to fulfillment we can't pull it back, but our standard 30-day return terms still apply to it.
Cancelling stops all future charges. It does not automatically refund shipments that have already been sent.
Skipping or rescheduling instead
If you just have too much on hand, you don't have to cancel. From your account you can skip the next delivery or change how often it arrives. The same 24-hour rule applies.
Refunds on subscription orders
Subscription shipments follow the same terms as any other order under our Refund and Return Policy: unopened products can be returned within 30 days of delivery, and anything damaged, defective, or incorrect is replaced or refunded in full.
If we need to cancel
We may cancel or pause a subscription if a payment method fails repeatedly, if a product is discontinued, or if an order appears fraudulent. We'll email you if that happens.
Questions
My Supplement Boost LLC
2015 Wilkinson Street, Suite I
Panama City Beach, FL 32408
Orders@MySupplementBoost.com